Privacy Policy
This Privacy Policy describes how RiseMart collects, uses, stores, and safeguards your information when you access or use our platform, applications, and related services.
1. Introduction
RiseMart is committed to protecting your privacy and ensuring transparency in how your personal data is handled. This policy explains your privacy rights, our data practices, and the measures we take to protect your information.
2. Information Collection & Use
We may collect personal information such as your name, contact details, account credentials, and transaction-related data to operate, maintain, and improve our services. Information is collected only when necessary and used strictly for legitimate business purposes.
3. App Permissions
Our application may request access to certain device features, including microphone, camera, storage, location, network information, and Bluetooth connectivity. These permissions are required solely to enable core functionality and enhance user experience.
4. Log Data & Cookies
When you use RiseMart, we may collect diagnostic information such as IP address, device type, operating system version, timestamps, and usage statistics. Cookies and similar technologies may be used to improve functionality, security, and performance.
5. Service Providers & Security
We may engage trusted third-party service providers for payment processing, analytics, hosting, or operational support. We implement reasonable technical and organisational safeguards to protect your data from unauthorised access or misuse.
6. Your Rights
You have the right to access, correct, update, or request deletion of your personal information. You may also object to certain processing activities or withdraw consent where applicable, subject to legal limitations.
7. Data Retention & Deletion
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. Upon request, we will delete, anonymise, or de-identify your information unless retention is required by law or for legitimate business purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be published on this page, and continued use of the platform indicates acceptance of the revised policy.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us through our official support channels available on RiseMart.